💸 Refund Policy

Due to the digital nature of our products, all sales are final.

Once a digital product has been delivered or access has been provided, we do not offer refunds, exchanges, or cancellations. This includes situations where a customer changes their mind after purchase.

Technical Issues

• If you experience any of the following:

• A technical issue preventing access or download, or

• An incorrect or corrupted file being delivered

• please contact us within a reasonable time after purchase. We will take reasonable steps to assist you, which may include providing a replacement file or resolving access issues.

Customer Responsibility

By completing a purchase, you acknowledge that:

• You are purchasing a digital product, and

• You understand that refunds are not available once delivery or access has occurred, except as required under Australian Consumer Law.

Australian Consumer Law

Nothing in this Refund Policy is intended to exclude, restrict, or modify any rights or remedies you may have under the Australian Consumer Law.

Contact

For support enquiries, please email:

support@puzzlenest.io